Responsive Web Design. What! Why? Should you care?

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Personally, I would say yes!. Let’s start by explaining some things. Back in the day we accessed the internet via a desktop computer, or maybe a laptop, screen sizes and computer speeds were pretty low, slow and inconsistent. But at least we knew roughly a few things about our potential visitors. They would probably be […]

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Submit to HMRC online even if your donations management system doesn’t support it

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How are you getting on with the new requirement to submit sector-specific compliance claims electronically? Our latest software, a specialist sector platform  makes submitting your claims painless.  It fully integrates with your existing system and is very simple to use.  It manages the whole process whether you submit 1 or 500,000 payments at a time. […]

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Was that technology I just used?

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Last week I was at the Arts Marketing Association Digiday where Carol Jones made the comment that “… it’s not about the tech, done properly you don’t even notice it”. Immediately my thoughts jumped back to our first brochure (about 1990!) which started with a quote that “… the true test of successful implementation of […]

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Is it time for a System Upgrade?

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As your organisation grows and changes, then a system upgrade will be needed to assist in that growth.  If you are finding that things are not as efficient as you suspect they could be, it might be time to take a long, hard look at your current softsare systems and consider what’s working and what […]

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When is technology successful?

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I think of technology as anything that is developed to make our lives easier and more productive (although not necessarily better). However, not all technology developments are successful. Some fail to be adopted and vanish into the blue yonder, possibly even some good ones. Some get remembered as a quirky or amusing anecdote, most disappear […]

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Selling to new customers is just so costly

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We all know the old adadge that selling to new customers costs a lot more than selling to existing ones, so perhaps we should just stop chasing new ones – in these austere times that might make sense. However, as I’ve mentioned here before (Customer Acquisition vs Customer Retention), it does seem that going after […]

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